Provide expert remote support for trouble shooting and educating the client on use of our telecom and UC services with a focus on Client satisfaction Service delivery quality Technical excellence Drive to meet and exceed organizational goals for Customer Satisfaction First Contact Resolution Rate Employee Satisfaction Average Speed to Answer Demonstrate strong customer se

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Establishing Trust As a Unified Communications Customer Success Specialist, you will be met with unique, and oftentimes unpredictable customer scenarios that require attentiveness and problem solving. Empathy, and the ability to insert oneself in the shoes of a business owner, chief technology officer, receptionist, and everyone in between will help guide your actions in