The Ball State University Dining department has an opening for a Dining Facilities/Custodial Group Leader to help provide excellent customer satisfaction. This position comes with excellent pay and a great benefits package that includes medical and prescription plans, dental, vision, flexible spending and health savings accounts, paid time off, holiday pay, University funded retirement programs, tuition discounts, employee discounts to the pools and workout facilities and much more! You must have a valid For Hire endorsement license to be considered for this position.

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Under the direction of the Facilities Supervisor, lead, direct, and assist employees in achieving excellence in customer satisfaction, custodial services, delivery of goods, employee efficiency and productivity, compliance with safety and sanitation standards, HACCP standards, Indiana Food Code regulations, rules, policies and procedures of Ball State University. Additional functions include but are not limited to record keeping, physical inventory, subordinate training, communication, complying with departmental standards of operation, executing detailed plans and arrangements, and participating in delivery of departmental mail and monies.

High School diploma or equivalent (GED).

1. Two (2) years of direct or related work experience in food service and/or custodial.
2. Must possess and maintain a valid For Hire Endorsement Drivers License and be insurable under the university's auto fleet policy.
3. Must possess a valid IN alcohol service employee permit or obtain within a reasonable amount of time as determined by Ball State University.
4. Able to read and comprehend all specified policies and procedures.
5. Must be able to read and comprehend all specified policies and procedures for safety, hazardous materials information, and university policies, procedures, communications, and perform basic mathematical calculations.

Associates degree or an equivalent from an accredited institution.

Additional experience in custodial leadership with demonstrated leadership and team building skills.

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Varied days of the week, varied times of the day.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Orient, coach, and train employees resulting in well-trained staff that will consistently exhibit excellence in job knowledge and performance; ensure employees are well-trained before working in any job assignment; and provide accurate, balanced feedback to employees regarding job performance.

Requires the physical ability to stoop, kneel, reach, push, pull, grasp, finger, walk, stand for extended periods of time, talk, hear, stack goods shoulder high; and exert in excess of 100 pounds of force occasionally, 50 pounds of force frequently, and 20 pounds of force constantly. Task requires the visual ability to read, distinguish colors, have a wide field of vision, and perceive depth. Task requires the ability to operate carts, 2-wheel dolly, hydraulic pallet lift, walk behind fork lift (Big Joe) and ladders. Incumbent is exposed to inside and outside working conditions, extreme hot and/or cold storage areas, and chemical and mechanical hazards. Task requires the mental ability to analyze situations while adapting to short notice changes, perform basic mathematical functions, and demonstrate appropriate written and verbal communication skills.

Oversee and maintain adequate staffing following University procedures to schedule replacement employees; complete documentation related to scheduling regular and overtime staff; maintain confidentiality and ethical practices relating to communications.

Requires the physical ability to use a computer, telephone, and communicate with employees; requires mental ability to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.

As needed perform stock clerk and custodial duties including but not limited to: receiving goods, weighing or counting, verifying vendor invoices; delivery of goods to and from storage areas; maintain a clean work area by sweeping, mopping and dusting; remove litter, trash, snow and ice; exhibit courteous, businesslike contact with other employees and delivery personnel.

Requires the physical ability to stoop, kneel, reach, push, pull, grasp, finger, walk, stand for extended periods of time, talk, hear, stack goods shoulder high; and exert in excess of 100 pounds of force occasionally, 50 pounds of force frequently, and 20 pounds of force constantly. Task requires the visual ability to read, distinguish colors, have a wide field of vision, and perceive depth. Task requires the ability to operate carts, 2-wheel dolly, hydraulic pallet lift, walk behind fork lift (Big Joe) and ladders. Incumbent is exposed to inside and outside working conditions, extreme hot and cold storage areas, and chemical and mechanical hazards. Task requires the mental ability to analyze situations while adapting to short notice changes, perform basic mathematical functions, and demonstrate appropriate written and verbal communication skills.

Lead, direct, and assist employees in the correct and timely procedures in meeting departmental standards in relation to quality control, customer service, sanitation and safety as defined by BSU manuals, handbooks, HACCP standards, Indiana Food Code, NRA ServSafe, and other industry standards.

Requires the physical ability to stoop, kneel, reach, push, pull, grasp, finger, walk, stand for extended periods of time, talk, hear, stack goods shoulder high; and exert in excess of 100 pounds of force occasionally, 50 pounds of force frequently, and 20 pounds of force constantly. Task requires the visual ability to read, distinguish colors, have a wide field of vision, and perceive depth. Task requires the ability to operate carts, 2-wheel dolly, hydraulic pallet lift, walk behind fork lift (Big Joe) and ladders. Incumbent is exposed to inside and outside working conditions, extreme hot and cold storage areas, and chemical and mechanical hazards. Task requires the mental ability to analyze situations while adapting to short notice changes, perform basic mathematical functions, and demonstrate appropriate written and verbal communication skills.

As needed deliver departmental mail and/or departmental monies. At all times be courteous, professional, and have an attitude of helpfulness, efficiency, flexibility, and outstanding customer service.

Incumbent is exposed to inside and outside environmental conditions. Task requires the mental ability to analyze situations, handle multiple tasks with frequent time constraints, and be detail-oriented. Task requires the visual ability to determine cleanliness and distinguish between colors.

Scrutinize inventory levels; manage purchasing assignment by following Ball State policies and procedures; maintain appropriate inventory levels of supplies assigned; complete required inventory with a high degree of accuracy.

Incumbent is exposed to inside and outside environmental conditions. Task requires the mental ability to analyze situations, handle multiple tasks with frequent time constraints, and be detail-oriented. Task requires the visual ability to determine cleanliness and distinguish between colors.

Unlock facility for the day's operations and secure the facility for the periods of closure; observe safety and security precautions to prevent personal or employee injury, and theft of university or employee property; maintain personal and unit keys in a safe manner to prevent unauthorized use.

Requires the physical ability to stoop, kneel, reach, push, pull, grasp, finger, walk, stand for extended periods of time, talk, hear, stack goods shoulder high; and exert in excess of 100 pounds of force occasionally, 50 pounds of force frequently, and 20 pounds of force constantly. Task requires the ability to operate keys and Allen wrenches. Task requires the mental ability to receive and follow oral instructions and to read, comprehend and follow directions.

Assist in optimizing profitability through effective monitoring and supervision of inventory management, key control, theft and security controls, careful care for the facility, equipment and furnishing; assist in evaluating supplies, labor and other controllable costs; implement correct measures as needed.

Requires the physical ability to walk, push, pull, climb, reach, and grasp. Incumbent is exposed to inside and outside environmental conditions, noise, extreme heat, soaps and cleaning agents and mechanical machinery. Task requires the mental ability to read and comprehend item lists and labels, analyze problems and use appropriate judgment.

In conjunction with the Facilities Supervisor, assist in maintaining equipment manuals, safety manuals and additional needs as assigned.

Requires the physical ability to stoop, kneel, reach, push, pull, grasp, finger, walk, stand for extended periods of time, talk, hear, stack goods shoulder high; and exert in excess of 100 pounds of force occasionally, 50 pounds of force frequently, and 20 pounds of force constantly. Requires the physical ability to walk, push, pull, climb, reach, and grasp. Incumbent is exposed to inside and outside environmental conditions, noise, extreme heat, soaps and cleaning agents and mechanical machinery. Task requires the mental ability to read and comprehend item lists and labels, analyze problems and use appropriate judgment.

Perform other duties as assigned.

All the above listed tools, activities, functions, requirements and conditions will be used in varying degrees.